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Main -> Environmental Safety & Health -> Conflict Management for Employees

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Conflict Management for Employees
cnflt_mgmt_emp
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Brand: PureSafety
Content Type: Individual Course
Communication Method: AICC
Data Tracked: Time, score and completion
Technical Requirements: Click here for details
 
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Language: English

Course Description
Conflict is defined as any situation where two or more people have differing ideas, approaches, outcomes, or desires. This course is designed to help you work through conflicts at their lowest levels, rather than to allow them to escalate and impact your effectiveness.

Learning Objectives
  • The definition of conflict
  • Outcomes of conflict
  • Types of communication
  • Techniques for handling conflict
  • Tips for dealing with aggressive people
  • Conflict management skills

    Training Time: 65 minutes
    Testing Time: 6 minutes
    Total Time: 71 minutes
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