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-> iTest: Negotiation: Communication and Conflict Management
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iTest: Negotiation: Communication and Conflict Management
iLS_MGT_007
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Brand: iLearn Solutions
Content Type: Individual Assessment
Bundle Feature: Also available as part of a bundle
Communication Method: AICC
Technical Requirements: Click here for details
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This iTest assessment will feature: Negotiation Skills in the areas of Communication and Conflict Management. Specific areas addressed include: conflict management techniques, types of conflict, conflict styles, resolving conflict, types of listening, understanding bias, and communication strategies to manage and mitigate conflict.
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